Business of Health Care
Current conditions to the business of health care create uncertainty: Are we doing all right? Innovation is needed, but where and how to begin?
To start your road map to the future of care,
start thinking in terms of these perspectives that condition health care:
– The medical perspective,
– The patient perspective,
– The perspective of organization,
– The perspective of IT and technology,
– The perspective of finances.
We will co-create your development with you and your staff while keeping a sound balance between development, quality and value of your care delivery.
Care for Health
Strategic change of healthcare is what we do as business consultants.
We think and act on principles of Care for Health and the Creation of better business, in co-creation with you.
“Care for Health”
Strategic change to innovate the business of health care in competition, for better provision of care and health outcomes, by co-creation with (all) stakeholders, and building sustainable partnerships,
- health outcomes
- the consumer driven value chain (customer journey)
- medical value represented by health driven professionals
- outcomes’ value driven pharma and health industry
- using digital and technological applications
- in transparency for information and learning
- and use measurement, feedback and research (“big data”)
Pharma and Health Industry
Vast changes in the healthcare landscape have transformed customers’ behaviors.
The days of sales and marketing from just a promotional perspective have passed.
One needs to build long-term relationships with customers in order to support the use of products, innovate routines to patient care, and co-create the future of care.
Key Account Focus and Management appears the most difficult service to develop! It needs an internal collaboration between silo-ed departments which wasn’t exercised for the last 10 to 20 years. Yet, good focus on customer relations is the basis to long-term business revenue. Customer focus cannot do without internal integration of efforts.
How to build your customer focus with your staff, is the product of our 25 years of experience with the industry.
Innovating the way we care